Customer support is the key ingredient to managing a ongoing successful business. Sparcks prides ourselves with our excellent customer support track record, and is excited to provide various products and services that will allow you to:
- Support your customers through a branded Customer Support portal providing them with up-to-date information, managed FAQ’s, relevant resources, and issue tracking capabilities through an integrated ticketing system.
- Deliver a fully branded customer or product portal providing users with a secure environment to view your product and services information, receive targeted and custom messaging, gain access to product experts and much more.
- Access product information through a high-end product search tool utilizing keyword or category-based product searches, saved libraries and product support.
- Integrate strategically located Ratings & Reviews functionality into your online product presence allowing customers to effectively choose your products and services based on their specific needs.
Whether you are a corporate giant or a small to medium business we have a cost effective solution to fit your needs and bring you success.